Accessories showcased within the image are just a concept about the setup. These aren’t a part of the product unless specified.
In the case of solid wood-based furniture, the wood grain might slightly vary from product to product.
Intricate design or hand-paint may have a small variation between the 3D picture and therefore the actual product.
In accordance with the various screen settings and resolutions, there could be a moment difference in fabric color and wood finish between the website images and therefore the actual product.
The 1-year warranty covers the manufacturing defects. The warranty applies to the frame, mechanisms if any.
This limited warranty does not apply to the following:
Normal wear and tear of the product overextend the duration of use.
Small cuts, scratches, or damages due to wrong cleaning methods or impacts/accidents
Damage caused due to incorrect installation/assembly by the customer.
Cracks developed due to displacement of the product.
Fade due to direct exposure to sunlight or heavy usage.
Exposure to water.
Upholstery fabrics, leatherette, fiber, rexine, such as seat covers, have no warranty.
Non-standard dry-cleaning procedures or use of harsh chemicals
Modification in the product.
Depending on the product, your product may or might not require installation assistance upon delivery.
If The Delivery Condition Is:
Pre-assembled – Few products come fully-assembled and ready to use.
Knocked-down – expert assistance is required, which we’ll provide the carpenters or the experts to hold out the right installation and assembly.
DIY/Basic assembly – the product which requires minimal installation/assembly, that can be administered by the customer using simple tools and assembly instructions provided.
No expert assistance is required.
Q: Does my VIVDeal furniture require Installation?
Q: How my Installation is going to be done?
Q: Is my delivery done by VIVDeal?
Q: What will be the warranty period for my furniture?
Q: Is my product made up of solid wood?
Q: Do my wood finish and fabric color arrive as equivalent as on the website?
Q: Do I discard or return the packaging material?
Q: What is the estimated time for delivery?
Q: Am I promised a doorstep delivery?
Q: Am I getting free delivery?
A: Yes, the delivery is free.
Q: What if my society does not allow me to use the lift at the time of delivery?
A: In this case, then the lifting charges could be applicable.
Lifting the products till the first floor is free, above the first-floor, ₹100.00 per product per floor are to be charged.
Q: Is my purchase amount inclusive of all taxes?
Q: Would I have to submit any documents for receiving my delivery?
Each day we inspire our customers to create unique living spaces. We design each product with a concept of making life better for people through our thoughtfully curated range of contemporary furniture and home furnishings. Our commitment to making the best products and the best experience for our customers.